Customer Service
Ordering
Ordering from Cal-Shoes
To
order by mail, please use the offline ORDER FORM
available at checkout and Mail to:
CAL-SHOES
2436 OAK STREET, STE E
BAKERSFIELD, CA 93301
Fax:1-661-323-4438
Phone:1-661-863-7792
Payment
Calzuro Shoes accepts MasterCard, Visa, Discover Cards for payment.
Shipping
Shipping Cost
We ship
by USPS or FedEx Ground on all items. Your order will be shipped within 7 - 10 days business day,
but some items may ship earlier or take longer because back order. Orders placed on Saturday or Sunday, will be process on Monday. Expect delivery within 3 -
14 days after shipment depending on your location. Out of Stock items may take 4 - 6 weeks. Items temporarily out of stock will be ship as soon as
available. We will inform you of the
expected date of shipment. Shipping charge will be calculated automatically for Continental
United States only. Additional shipping charges applies
shipment to countries outside USA.
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Returns
Cal-Shoes Return Policy
All
returns must occur within 15 days. All returns and exchanges must be
unworn (except to try
on) and have not been altered, washed, misused and abused.
All returns must be
in original packaging. Shipping & Handling
charges are not refundable. This includes any additional shipping and
handling charges
for exchanged items. When you return an item, include a letter
explaining the reason for the return. You will be assessed a 20%
restocking charge for items return without exchanges. No restocking
fees for items return for exchanges. We are not responsible for
misdirected or lost returns; You may want to insure your returns. Request
a delivery confirmation with your shipment. Please
ship all returns / exchanges to:
CAL-SHOES
Attn:
Return & Exchange
P.
O. BOX 1759
Bakersfield, CA 93302-1759
Privacy & Security
Privacy
The information that you transmit to Cal-Shoes will be kept
confidential and will not be sold or given to any third parties,
to the extent as law allows. Please note, however, that you may
receive promotional offers from us,
but can opt-out of such offers by clicking the link in the email offer.
Security
Calzuro
Shoes uses SSL to encrypt confidential information
during transmission, ensuring that transactions stay private and
protected.
Your credit card information is safe with Calzuro Shoes.
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